Shipping policy

LOST/MISSING PACKAGES:

Veda J's Jewelry Boutique is not liable if an incorrect address is placed during the checkout process. Please make sure your billing and shipping addresses are correct before processing your order. If we have made an error, we will take full responsibility of the original order at no charge to you.

If the shipped package is lost in transit, we will recreate your order as a priority and ship it to you again if the item is in stock. If the item is not in stock, you may choose to select another item of the same price that is currently in stock.

Once the shipping carrier has delivered the package, we transfer the full responsibility of the package to you. We do not refund or replace if the package is lost or stolen once it is delivered.

TRACKING INFORMATION:

You will receive an email with a tracking number once your order is shipped.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

Yes. Your items will be shipped in one package in most cases. For some orders, we might have to ship in multiple packages due to logistics efficiency.

Any questions, please contact us by email: sign4you2@yahoo.com and we will do our best to help you out.